Refund and Returns Policy
How deposits, cancellations, completed purchases, and rentals are handled at All About Golf Cars LLC.
Deposits
Terms for holding a cart before purchase — see below.
Completed sales
Returns accepted within 30 days of delivery. After that, issues are handled through warranty.
Return Window
30 days
Refund Processing Time
10 days
Manufacturer warranty
Defects and mechanical issues are handled separately, through warranty and service — not as a "return."
Holding a cart with a deposit
Deposits are generally non-refundable, as they are used to reserve a specific golf cart for you and may involve holding or administrative costs on our part once a cart has been set aside.
Custom builds and special-order carts
Custom or special-order golf carts — including specific paint, wheels, accessories, or builds ordered to your specifications — are generally treated differently from in-stock inventory once work has begun. Once parts have been ordered or work has started on a custom build, the order is generally non-refundable, since materials and labor have already been committed on your behalf.
After a golf cart has been sold and delivered
Golf carts are titled and registered vehicles. A return window of 30 days from the date of delivery applies to completed purchases. Mechanical issues or defects discovered after delivery are addressed through the manufacturer's warranty or any coverage disclosed at the time of sale, rather than through a return or refund of the purchase.
Golf cart rental cancellations
Since we also offer golf cart rentals, rental bookings have separate cancellation terms from a purchase. Cancellations made with reasonable advance notice may be eligible for a refund or rescheduling at our discretion. Cancellations made close to or after the scheduled rental start time may not be refundable.
If something's wrong with your cart
Mechanical issues, defects, or performance problems after purchase are typically addressed through the manufacturer's warranty (for new carts) or any coverage disclosed at the time of sale (for used carts), and handled by our parts and service department — not as a refund or return.
If you believe there's an issue with your cart, contact us directly so we can look into it.
How and when refunds are issued
When a refund is due under the terms above, it will generally be issued using the same method of payment used for the original transaction, and processed within 10 days.
Questions about a specific order
If you have a question about a deposit, order, or a cart you've already purchased or rented, reach out directly and we'll walk through your specific situation.
(352) 690-1933 · sales@allaboutgolfcarsllc.com
All About Golf Cars LLC
2311 NW 10th St, Ocala, FL 34475
